Addressing non-conformities
Auditors find non-conformities during external audits, which the organization must address promptly to move forward with the ISO 27001 certification. These are misses or issues in the ISMS or failure of controls related to ISO 27001 requirements.
Once non-conformities are identified, immediate action must be taken to control and correct them. This includes dealing with any consequences and minimizing risks associated with the issue.
The best practice is to evaluate the underlying cause for the non-conformity and set up a corrective action plan. It should clearly outline
Specific steps to address the root cause
Responsibilities for each action
Deadlines for implementation
Once the corrective actions are implemented, the organization must strengthen control monitoring to ensure such non-conformities do not occur in the future. Document the evidence supporting the corrective actions and keep all the relevant stakeholders informed.
Once all non-conformities are addressed, the external auditor will have a final look at your ISO 27001 and ISMS controls and test them for effectiveness and compliance. If all goes well, you will receive your ISO 27001 certification.
Once non-conformities are identified, immediate action must be taken to control and correct them. This includes dealing with any consequences and minimizing risks associated with the issue.
The best practice is to evaluate the underlying cause for the non-conformity and set up a corrective action plan. It should clearly outline
Specific steps to address the root cause
Responsibilities for each action
Deadlines for implementation
Once the corrective actions are implemented, the organization must strengthen control monitoring to ensure such non-conformities do not occur in the future. Document the evidence supporting the corrective actions and keep all the relevant stakeholders informed.
Once all non-conformities are addressed, the external auditor will have a final look at your ISO 27001 and ISMS controls and test them for effectiveness and compliance. If all goes well, you will receive your ISO 27001 certification.
ISO 27001 Series
Basics
Certification Process
Policies & Management
Risk Management
Resources & Templates
Sprinto: Your ally for all things compliance, risk, governance
