How eNoah centralized compliance and made evidence collection 60% more efficient

eNoah is a leading BPO and IT solutions provider that delivers high-impact products and services to Fortune 500 companies across the Integrated Health, Insurance, Manufacturing, and Automotive sectors, primarily in the U.S. Operating in some of the most compliance-intensive industries, eNoah maintains a rigorous compliance posture, backed by 15 years of ISO 27001 certification, three consecutive SOC 2 Type 2 reports, and attestations for HIPAA, GLBA, and HITRUST E1. The company undergoes an average of 6 audits annually, including 4 external and 2 internal reviews, making compliance and audits a constant operational priority.

enoah-logo

  • ISO 27001

  • USA

  • globe-earth-logo

    Global

  • 60%

    Drop in compliance co-ordination efforts

  • >75%

    Infrastructure controls validated automatically

  • Compliance

    As a management-level metric

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Key requirements

Real-time visibility into compliance tasks, automated control validation as far as possible, and a centralised system to reduce audit prep time and compliance fatigue

Sprinto solution

Sprinto centralized control tracking, automated >75% of infrastructure control validations, and embedded real-time workflows that tie into manual processes and broad data systems, closing the loop on administrative and governance controls often lost in tickets and spreadsheets, resulting in a streamlined, always-on compliance engine

The Challenge

With a mature compliance program already in place to meet stringent industry standards and their own audit readiness mandate, eNoah’s compliance team was keen on taking this program to the next level.

Due to eNoah’s organizational size and complexity, the team maintained audit readiness by piecing together control evidence from multiple sources, including HR systems, cloud applications [AWS, Azure, Tenable, Jira], email chains, spreadsheets, ticketing tools, and by following up with several teams.

Having run audits for a number of years, the eNoah team decided to explore compliance automation to bring in efficiencies for tasks related to endpoint security validation, access review tracking during on/offboarding and evidence consolidation from CSV files and documents.

eNoah’s compliance manager and audit coordinator worked at the heart of eNoah’s audit readiness efforts—coordinating between the HR, Admin, IT infrastructure and Process teams to track and validate controls by collecting accurate and relevant proof of compliance.

External auditors typically sampled a baseline of 10% of controls during audits, making this the audit standard. To match their philosophy of always-on security, eNoah aimed for total control readiness to ensure any random sample of their controls would clear audits.

“It’s about doing the right things,” explains eNoah’s compliance manager. “We want to get it right at every level, down to the smallest detail, because we can’t afford to take security lightly.”

To achieve this core goal, eNoah set about looking for a compliance management platform that could take over compliance housekeeping tasks, expand visibility into controls, and unify audit evidence in one place.

We had a straightforward mandate—spend less time coordinating with stakeholders for evidence collection and more time checking controls and improving security posture

The Results

Today, eNoah is steadily moving towards centralized control management, continuous control monitoring, and unified evidence collection—coordination efforts for monitoring and validating procedural controls have dropped by nearly 60%.

Equally significant has been the granular visibility afforded by the Sprinto platform into pending compliance tasks and overall audit readiness.

With Sprinto functioning as a source of truth, eNoah’s compliance manager can now view everything from BGV processes and change ticket status to whether incidents were resolved per SLAs, all in one place.

This visibility has helped build accountability across teams at eNoah. Everyone from HR and Admin, to IT and infrastructure teams understands their responsibilities towards keeping eNoah audit-ready and compliant.

Compliance has become an embedded part of operations as a result.

Next, eNoah plans on opening up Sprinto’s dashboards to senior leadership while simultaneously leveraging the platform to further ingrain compliance into culture at large.

We were able to drive a significant culture shift using Sprinto. Today, everyone understands that maintaining compliance isn’t just one team’s responsibility, it’s a shared responsibility across our organization.