The ability to integrate with our cloud providers and subsequently automate evidence collection was critical. We wanted a solution that would keep us in the loop and notify missed tasks so security and compliance aren’t compromised. Another criterion was how well a platform supports multiple compliances, by making scaling efficient and providing clear direction about what we needed to do. Sprinto fulfilled these conditions handily!

The Solution: Integration-led, automation-first compliance management 

To get started with ISO 27001 and SOC 2, Atomicwork collaborated with Sprinto’s expert support team on baseline tasks: connecting various cloud services through integrations, implementing Sprinto’s ISO 25001-aligned ready-to-use risk register, creating and publishing policies using built-in templates, and implementing built-in, pre-mapped controls along with pre-mapped checks to monitor compliances. This set the ground for a unified practice that connects all aspects of Atomicwork’s operations.

Native integrations with key cloud providers were crucial in centralizing Atomicwork’s assets. AWS and Azure integrations with Sprinto offered clear visibility into cloud security, while GitLab integration simplified code vulnerability management—ensuring comprehensive asset monitoring with minimal manual effort.

By defining security roles on Sprinto, the platform was configured to send contextual alerts to the right individuals tagged to controls when checks failed. This streamlined workflow ensured timely, actionable alerts for issue remediation and compliance maintenance, keeping Atomicwork on the fast track to audit readiness.

“I’ve used other compliance tools, and this is one of the areas Sprinto shines,” says Narasimha Murthy.

With workflows and automated checks clearly tagged to assets, roles, and processes, compliance became embedded in Atomicwork’s day-to-day operations, creating natural guardrails and boundaries for security. SSO for all applications, integration-enabled asset inventory, clearly classified cloud accounts, and employee device security through Sprinto’s built-in MDM all played a key role in standardizing and securing key processes that mark Atomicwork.

Sprinto’s common controls framework was crucial in making compliance crosswalks efficient for Atomicwork and helping them migrate their existing HIPAA practice to the platform. By identifying overlaps between frameworks like ISO 27001 and SOC 2, repetitive controls and tasks were easily eliminated.

With the requisite integrations securing cloud infrastructure, automated evidence collection handling housekeeping, and alerts keeping the team on top of compliance, Atomicwork was ready to face its first ISO audit.

Sprinto becomes that one place where you can not just monitor but also resolve a lot of the issues that come up. You don’t have to switch between apps and contexts to make sure things are sorted.

The Results: Provable best practices and processes with a promise of security

Thanks to the visibility and efficiency afforded by Sprinto’s consolidated dashboard and automated evidence collection, respectively, Atomicwork could enter audits confidently. 

Sprinto’s evidence dashboard was crucial in streamlining Atomicwork’s audit preparation, allowing the team to sample evidence and validate its accuracy directly within the platform.

As a result, Atomicwork went into its ISO 27001 audit just two months into its engagement with Sprinto and cleared it with flying colors. 

“The fact that we were able to get certified on the very first take goes to show the impact Sprinto had. I’ve known organizations that go through two or three rounds of audits before they get certified. So the fact that we were able to do it in one cycle is fantastic,” remarks Narasimha Murthy. 

Outside of ensuring a quick turnaround on audits, Sprinto played a central role in helping Atomicwork standardize processes, bring in the right guardrails at each level, and achieve industry security standards without compromising on flexibility. 

For an AI-driven ITSM platform like Atomicwork, balance is key. AI agents can’t be afforded too much decision-making freedom but also shouldn’t be given too little access or too few permissions. Sprinto helped achieve this balance by implementing the right access controls and guardrails.

Today, Narasimha Murthy and the Atomicwork team spend a little more than 15 minutes managing compliances daily and are working towards gathering evidence for their SOC 2 audit and annual HIPAA review. 

For a growing start-up, one of the biggest challenges is that processes developed organically often end up being ad-hoc. With Sprinto, we are able to ensure clear rules and controls to streamline security operations. The wide range of integrations ensures everything is accurately mapped and tracked, helping embed best practices at Atomicwork and allowing us to move toward audits with minimal effort.