Sprinto’s Incident Management Procedure Template

An incident management template provides a framework for managing incidents throughout their lifecycle, from identification to recovery.

What is an incident management procedure template?

An incident management procedure template provides structured guidelines on event identification, escalation procedures, communication plans, roles and responsibilities, and post-incident analysis for unexpected security events.

Why do you need this template?

An incident management procedure template ensures a structured response during the heat of an incident helping with expedited response and enhanced preparedness. It is a proactive tool to minimize incident risk and helps improve future incident response strategies.

Process consistency

Adopt a uniform approach to incident management and ensure process consistency.

Role definition

Facilitate effective collaboration with clearly defined roles and responsibilities.

Time management

Eliminate the need to start from scratch—expedite planning and reduce implementation time.

Unencumbered scalability

Leverage dynamic policy templates that can adapt to the company’s growing needs.

How to use the incident management procedure template?

Design and customize

Customize this template according to your business context and security requirements. Be forward-thinking when applying its scope to your business.

Test your template

Validate the steps included in this template for accuracy. Test the policy template and make changes to ensure proximity to the business context.

Acquaint your workforce

Educate your workforce on the scope of the policy, their roles and responsibilities within the function it covers, and how to use it effectively.

Make improvements

Review your policy on a regular basis (ideally once every 6 to 12 months) to ensure it is up to date and aligned with industry requirements.

Leverage automation

Roll out policies, schedule security and policy training, and gain completion acknowledgements within a single interface to ensure 100% adherence.

Incident Management Procedure Template

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The Sprinto advantage

Get out-of-the-box policy support and remove the guesswork from security and compliance operations. Sprinto streamlines your compliance program with reusable, adaptable policy templates that helps you act fast and resolve complex security incidents.

Expand the scope of your compliance program—Drive continuous control monitoring, access control, and evidence collection, and more for faster time to value and quicker audit readiness.

Frequently Asked Questions

All teams across the organization should understand the scope of the incident management template to initiate quick response when required. However, the roles and responsibilities of the incident management team comprising the lead manager, IT staff, SOC analysts, PR team and compliance officer must be explicitly laid out.

The template should specify the situations which are generally considered as deviations allowing the procedure to deviate from the standardized guidelines in such events.

Having a proper incident response policy is mandatory under various regulations to ensure information security. The template minimizes the effort of creating it from scratch and saves costs and time.