How Fyxer Accelerated Compliance and Built Enterprise Trust

2 hours Audit preparation time was reduced to 2 hours down from 5 days

3-4 hires saved 3-4 hires’ worth of effort saved with intelligent automation

10+ requests Automated through the dedicated Trust Center

Before Sprinto

After Sprinto

Maintaining policies, evidence, and audit readiness would have required hiring “three or four” dedicated compliance hires.

Compliance became structured, measurable, and scalable

Audit preparation was disruptive and inefficient. “During one of my previous audits, I was on a Teams call for three days, and a lot of it was just dead air.”

Control mapping reduced duplication across ISO 27001 and PCI-DSS

As a product deeply integrated into customer email systems, Fyxer faced a high trust bar that risked slowing sales without provable, enterprise-grade security controls.

Enabled sales and customer teams to confidently demonstrate compliance through a live trust center.

“AI is scary for quite a lot of customers, regardless of the size of those customers. My role is really to handhold clients into trusting our AI solution.”

– Andy Wallace
CIO, Fyxer

“Sprinto provides everything we need—but in a way where I don’t need to recruit three or four compliance people to keep updating documents or managing audits.”

– Andy Wallace
CIO, Fyxer

Introduction

Fyxer was growing fast, and with growth came tougher conversations. As the company moved upmarket in the US, enterprise buyers and security teams began asking the same critical questions: Are you SOC 2 compliant? Do you support HIPAA? How do you manage access and risk?

Because Fyxer sits directly inside customers’ email workflows, it had to prove that its security controls weren’t just in place but also consistently maintained. Any gaps here would directly affect how customer data is accessed, processed, and protected day to day.

The Problem

For Fyxer, demonstrating compliance and assuring their customers was mission-critical. But they faced a dual challenge: compliance couldn’t devolve into administrative drudgery, nor could it trap leadership in endless audit calls that pulled focus away from growth.

For many early-stage companies, compliance is where momentum stalls. For Fyxer, it threatened to do the same. Mapping policies, collecting evidence, and preparing for audits would have required hiring three or four dedicated compliance staff members. In Andy’s own words: “We knew certifications like SOC 2 Type 2 and HIPAA were table stakes in the US. But we didn’t want compliance to turn into a full-time job for half the company.”

The audit process itself was fundamentally flawed. Audits became a major drain as they often stretched on for days. Because the process was so unstructured, Andy and his team had to spend hours on calls, screen shares, and follow-ups just to keep things moving. All of this redirected critical time away from the company’s core focus.

Beyond audits, other operational compliance tasks, such as access reviews and offboarding, were tracked manually in spreadsheets, with constant HR follow-ups, creating significant administrative overhead. The company also faced a steady stream of proof-of-trust requests, up to 10 per month from customers, each requiring manual compilation and review.

The Solution

To sustain growth without building a large internal compliance team, Fyxer needed to operationalize trust and compliance at scale. To achieve this, they turned to Sprinto to automate compliance busywork and make their trust posture visible and measurable.

The impact was transformative. Fyxer intelligently automated its policy mapping, control monitoring, and evidence collection by leveraging Sprinto’s deep integrations with Google Workspace, dramatically reducing audit preparation time and effort. Sprinto’s policy version control and centralized audit management replaced the chaotic email- and document-driven processes that had previously slowed everything down.

As a result, audit preparation dropped from five days to just two hours, freeing up leadership time and avoiding the need to hire two to three dedicated compliance staff. Instead of managing evidence and coordination, the team could focus only on auditor feedback that required real judgment.

Fyxer also automated policy acknowledgments through Sprinto, eliminating the need for the HR team to manage employee offboarding via manual spreadsheets and follow-ups. Instead, automated workflows now trigger instantly, notifying the appropriate teams to revoke access. This significantly reduced the administrative overhead across the entire compliance lifecycle.

By automating these interconnected processes, Fyxer transformed what had been a fragmented, time-consuming cycle into a single streamlined workflow with Sprinto.

Finally, with Sprinto’s live Trust Center, Fyxer enabled sales and customer-facing teams to proactively demonstrate compliance and trust posture to customers. This reduced proof-of-trust requests and helped accelerate deal cycles.

Impact

As Fyxer looked to move upmarket and sell to enterprise buyers, compliance was no longer a question mark. With Sprinto, Fyxer consolidated compliance, audits, and trust management into a single, always-on system. What had previously required manual coordination and spreadsheet tracking became a predictable operating model that stayed audit-ready without adding headcount.

With compliance running quietly in the background, Fyxer’s teams could focus on growth instead of governance. Sales gained a clear, defensible way to demonstrate security to enterprise buyers, HR reduced ongoing administrative overhead, and leadership reclaimed time previously lost to audits, allowing trust to scale in step with the business.