How Sprinto turned NIST-readiness into a lasting compliance advantage for Tranform9

US-based Transform9 builds GenAI-powered virtual assistants for healthcare providers that enhance appointment scheduling and patient communication with AI-driven voice and chat automation for seamless, efficient care communication.

  • NIST SP 800-53

  • NIST CSF

  • Hipaa

    HIPAA

  • sprinto-customer-template-aicpa-soc-img

    SOC 2

  • globe-earth-logo

    USA

  • 2 months

    Time to achieve HIPAA, NIST CSF, and SOC 2 compliance and certification

  • 3 months

    Time to complete NIST SP 800-53 Moderate assessment

  • ~70%

    Level of compliance automation ensured across frameworks with Sprinto

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Key requirements

To achieve compliance with NIST CSF, NIST SP 800-53 (Moderate), and HIPAA, Transform9 needed an automation-first GRC platform to ensure:

  • Comprehensive and continuous visibility into asset inventory, controls, and evidence—particularly for vulnerabilities arising from dispersed production environments and people programs.
  • Continuous monitoring to maintain infosec oversight, track, and report compliance status, and confidently engage in security and compliance discussions.

Sprinto solution

Sprinto enabled Transform9 to:

  • Centralize asset and risk inventory by integrating all cloud services that power the operating environment into a single, unified view
  • Enforce control-aligned, role-based access control (RBAC) via the platform, for ongoing access reviews and clear audit trails
  • Streamline compliance by identifying control overlaps, ensuring a precise, redundancy-free control set applicable across frameworks, and automating control validation, task deployment, and evidence collection
  • Continuously monitor vulnerabilities in AWS workloads with AWS Inspector and in GitHub repositories with Dependabot, ensuring updates and resolutions align with compliance controls
  • Centralize audit execution and evidence review, eliminating gaps in control-evidence mapping and ensuring transparent internal and external audits.

Challenge: Compliance complexity outpaced existing tools

Transform9’s compliance burden was rapidly expanding. Pursuing government contracts meant taking on StateRAMP, FedRAMP, and FISMA, adding to the HIPAA requirements already in place as a healthcare-focused SaaS company. The infosec team viewed NIST SP 800-53 as a strong baseline for future federal frameworks while pursuing NIST CSF compliance would ensure robust operating principles to guide their day-to-day cybersecurity practices, one that aligned with the requirements of some of the larger frameworks.

Transform9 spent a year working with consultants—drafting policies, mapping controls, and preparing for audits and assessments under HIPAA, NIST SP 800-53, and NIST CSF. Yet progress was slow and inefficient.

AWS Audit Manager, though NIST-aligned, fell short—it couldn’t validate procedural controls requiring manual evidence collection. JIRA Service Management, while suitable for project tracking, was not effective as a control enforcer—leaving the lean infosec team buried in manual compliance mapping and enforcement work. Manually tracking vulnerabilities every day was essential for NIST and HIPAA compliance—but it quickly became a tedious grind.

The difficult part was untangling NIST CSF’s 108 controls, NIST SP 800-53’s 1077 controls, and HIPAA’s extensive security and privacy rules to pin down the exact requirements that applied to Transform9, including identifying control overlaps, and streamlining evidence collection to remove duplication, redundancy, and errors. Clear guidance, right-sized implementation, and a centralized execution system were critical to cutting through complexity and building a single source of truth.

The language of NIST is firm and far-reaching, but complicated. We needed a platform to drive accountability and experts for clear guidance—Sprinto delivered both.

Solution: Guided scoping, streamlined setup, and automated compliance

Transform9 kicked off its compliance journey with HIPAA, using Sprinto’s out-of-the-box program with pre-mapped controls and checks covering HIPAA’s security and privacy rules. Native integrations with Transform9’s cloud stack ensured comprehensive asset coverage—including code, servers, and personnel—while maximizing automation.

Sprinto’s integrations also powered an automated vendor risk management program, marked by SSO-based automated vendor inventorying, automated monitoring of vendor risks as well as compliance. Additionally, a compliance-aligned vulnerability management program—for structured and auditable risk assessments, scanning, and more—was set in motion using the platform’s built-in module.

Transform9 also implemented a compliance-aligned access management program using Sprinto, centered on role-based access to critical systems (RBAC), automated access reviews, logging, and continuous monitoring of access privileges.

With Sprinto, we centralized and automated access control, vulnerability management, and asset tracking—all key to meeting NIST CSF, NIST SP 800-53 Moderate, and HIPAA requirements—under one roof. As much as 70% is now automated.

In 2 months, Transform9 unlocked HIPAA compliance.

For NIST CSF and NIST SP 800-53, Sprinto’s in-house compliance team, in collaboration with specialized NIST compliance partners, worked closely with Transform9’s infosec team to implement the right controls using Sprinto’s built-in controls library. Where needed, they created custom controls and defined precise evidence requirements to ensure full compliance coverage with documented proof.

Of the 1000 odd NIST controls, not all applied to us. Sprinto’s pointed guidance helped us identify and map the right ones, and the platform ensured automated tracking.

Sprinto’s control mapping for NIST CSF and HIPAA also unlocked SOC 2 compliance, allowing Transform9 to complete a SOC 2 Type 2 audit alongside others, with no extra effort.

Results: Fast-tracked audits, streamlined practice

  • NIST SP 800-53 (Moderate) implementation and assessment completed without gaps.
  • HIPAA certification and SOC 2 audit were achieved in tandem.
  • NIST CSF operationalized to support and supplement present and future cyber security and GRC programs.

Beyond compliance, Transform9’s infosec team gained new confidence. Transform9’s Infosec Manager shares that they can now have clearer, more confident security discussions with engineering and product teams, offering more rigorous and evidence-backed recommendations for guardrails.

As Transform9 expands its GenAI capabilities, this compliance foundation now sets the stage for more advanced and robust risk management programs in the future.

We’ve built a compliance foundation that even future teams can build upon. Now, we’re ready to pursue higher federal compliance with confidence.