
– Deepak Balasubramanyam
CTO, Rocketlane
– Deepak Balasubramanyam
CTO, Rocketlane
Introduction
Rocketlane’s customer onboarding and professional services automation platform unifies projects, people, and finances, helping customers speed up project implementation and roll out consistent planning across projects. As Rocketlane moved upmarket, CTO Deepak Balasubramanyam pursued compliance to earn client trust, accelerate sales cycles, and have the company’s compliance posture validated by an independent, credible authority.
“It feels good to know you’re doing a good job with compliance, especially when someone trusted in the industry comes in and gives you the green flag,” says Deepak Balasubramanyam, CTO at Rocketlane. On that basis, Rocketlane set out to find a compliance monitoring and management solution that could simplify audit readiness through intelligent monitoring and effortless evidence collection, backed by end-to-end expert guidance.
The Problem
Rocketlane initially chose Drata to guide their SOC 2 journey. A year in, support that ran across time zones prompted them to reconsider. “Working across time zones was a major problem—Drata’s team and auditors worked out of the US, and our team was in the IST zone. Sometimes, we had to wake up at 1 a.m. to get answers and clarity on certain controls and evidence, which isn’t the ideal customer experience you’d want,” explains Deepak.
With some knowledge of the ins and outs of compliance audits under their belt, Rocketlane recalibrated its priorities, this time keen on working with a platform that inspired confidence, provided real-time support, and helped ensure stress-free audit readiness. Backed by in-house experts and the assurance of a consultative approach, Sprinto stood out and became Rocketlane’s launchpad for achieving SOC 1, SOC 2, ISO 27001, GDPR, and HIPAA certifications.
Deepak says, “Sometimes you just need help, whether that’s with vendor due diligence or understanding what type of evidence an auditor expects. Sprinto’s consultative approach really outshines Drata there. I just had more confidence that there wouldn’t be issues when it’s time for an audit.”
The Solution
Rocketlane centralized and automated evidence collection using Sprinto’s out-of-the-box integrations with GitHub, AWS, Google Workspace, Kandji, and more, detecting asset-level security risks in near real-time through continuously monitored controls. With each asset connected and centrally mapped for compliance monitoring, Rocketlane gained instant visibility into control health, check statuses, risks, and supporting evidence from a unified dashboard.
That visibility, along with Sprinto’s context-rich notifications flagging at-risk controls, helped Rocketlane stay the course for audit readiness without switching contexts or moving out of the platform to fix controls. “Sprinto integrates with everything that we use, and collects evidence automatically. Centralizing evidence in one place is critical for us, so it’s nice that Sprinto does this out-of-the-box,” says Deepak.
On the security side, Rocketlane customized Sprinto’s built-in training programs and deployed them as targeted campaigns, using in-platform nudges to drive completion and keep control health and compliance steady. Alongside automated evidence collection, Rocketlane leaned on Sprinto’s expert, goal-oriented support to reach audit readiness.
“I haven’t had a single hiccup with Sprinto, which is exactly what I’m looking for. Earlier, I used to spend around 20 hours per year on an audit, and I spend a fraction of that amount of time now. Sprinto trains their customers and auditors better on their platform, so I was confident we would not have issues. The whole audit experience is just better with Sprinto,” explains Deepak.
With evidence collected and validated automatically and audit readiness visible in real time, Rocketlane cleared its SOC 2 Type 2, ISO 27001, and HIPAA audits with zero exceptions. “Putting my compliance on autopilot is what I wanted to do, and Sprinto made that happen,” says Deepak.
Impact
After more than two years on Sprinto, Deepak and Rocketlane have become more adept at managing compliances and more comfortable taking on new challenges as the company grows.
“If anyone needs confidence going into a mid-market deal, I would tell them to use an automation framework like Sprinto. The whole process seemed daunting initially, I didn’t really know how to go about compliance and what it takes to get certified, but with Sprinto it was a breeze and I would definitely recommend others try it,” says Deepak.
Alongside that confidence, Rocketlane’s compliance team saved at least 10 hours per framework, close to 2 weeks of work annually, across the 5 critical frameworks it now manages on Sprinto. Speedier IT reviews followed: as Rocketlane grew more familiar with the platform, understanding the rationale behind security questionnaires made them quicker to complete, saving up to 30 minutes per questionnaire, with the savings keeping pace as volume increased.
Today, Rocketlane has made compliance part of its daily routine, operating with the confidence that the platform keeps a strict eye on controls, collects accurate evidence, and raises timely alerts in case of a dip in compliance health.
“We don’t stress about compliance anymore. We know we’re compliant every Monday because there’s a weekly routine of just checking the platform, ensuring everything’s running securely, and evidence is being collected. It gives us peace of mind, knowing everything is in place and working as it should,” says Deepak.
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SaaS – Customer onboarding and professional services automation
India






