Rated #1 security compliance automation platform
Support that shows up, never slows down
With Sprinto, you get customer service that understands your unique challenges. Our team is committed to helping you effectively manage all aspects of your security programs, ensuring airtight coverage and seamless audits. We ensure that our team has the training, the time, and the tenacity to resolve issues thoroughly and with care.
Standard First
Response Time
One-Touch
Ticket Resolution
Sprinto’s
CSAT
Jaap Haagmans,
CTO, Equalture
“Working with Sprinto was easy, we never felt lost, and it was always clear what needed to be done and what hadn’t been done yet. And if there’s one USP, then that’s it”
Responsive and Reliable Support Built on Expertise
Excellence is par for the course at Sprinto. Here’s what business-as-usual looks like for our CX team.
50% Ticket Resolution
within the hour
Sprinto’s support team prioritizes quick & comprehensive resolution so you can be on top of your GRC programs without disruptions or downtime.
Compliance & Cybersecurity
Certified Team
Our CX team, including support reps, consists of certified professionals with deep knowledge of cybersecurity and related compliances, delivering instructive and goal-oriented support rooted in expertise. We don’t do cookie-cutter but we also leave no crumbs.
100% Audit Success Rate
We’re dedicated to giving you the time and attention you need to implement and manage programs for various security standards using Sprinto. Whether it’s mapping controls, resolving check failures, or navigating audits, you can count on us to show up with an action plan.
Gourav Kumar,
Director of Infosec, Happay
“The team behind Sprinto is commendable. They problem-solved with us every step of the way, going over and above some days. That gave me a lot of faith”
Your Compliance Needs
“Help me complete my audits in time”
“Tell me exactly what I need to do
to meet my compliance and audit goals”
“Help me with answers so l can
continue moving forward”
“Help me get compliance right the first
time around”
“Help me stay on track and scale”
Best-in-Class Care
ISOLA-certified CX team that helps navigate control mapping, evidence collection & auditor requirements for 20+ standard & out-of-the-box frameworks
Guided 1:1 platform implementation, program execution & management support
24×5 white-glove support with zone-wise availability that follows up to make sure you get where you need to be
Compliance-certified CX team with a clean audit report record across geographies & business sizes
Continuous post-audit support with regular CSM check-ins & access to expert teams via multiple channels
Anil Varma,
CISO at Officebeacon
“Right from sales to support, the Sprinto team is always available!”
Roshni Sanamannavar,
Head of People and Culture at Apty Inc
“Throughout, Sprinto kept us organized and on track”
Sprinto: Your Continuous
Compliance Ally
